Privacy Policy

Last Updated: May 09, 2026

At Tovara Home (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).

By using our Site and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

1. Personal Information You Provide

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party payment providers — we do not store full credit card information)
Any other information you voluntarily provide when contacting us

2. Automatically Collected Information

IP address
Browser type and version
Device information (operating system, screen resolution, etc.)
Pages visited, time spent on pages, and browsing behavior
Referral sources and clickstream data
Cookies and similar tracking technologies

3. Order and Transaction Information

Products purchased
Order history
Transaction details and payment confirmations

How We Use Your Information

We use the collected information for the following purposes:

Process and fulfill your orders, including shipping and delivery
Communicate with you about your orders, inquiries, and customer service requests
Provide technical and customer support
Improve our website, products, services, and user experience
Analyze website usage and trends
Prevent fraudulent transactions and enhance security
Comply with legal obligations, tax requirements, and regulatory requests

We do not use your personal information for any misleading or unrelated purposes.

Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business and provide services to you:

Payment processors (to complete transactions)
Logistics and shipping providers (to deliver your orders)
Website hosting, analytics, and technical service providers

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enable core website functionality, analyze traffic, personalize content, and improve user experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

When the data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Tovara Home is based in Jingdezhen, China. Your personal information may be transferred to and processed in China or other countries where our service providers operate.

We take appropriate safeguards to ensure your data receives adequate protection in accordance with applicable laws.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Site is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.